This innovation greatly reduces communication costs compared to conventional telephone service. Many business owners report significant cost savings as much as 70% after converting their business phone services over to VoIP.
Companies such as AT&T, Verizon, Comcast, and others have made VoIP phones available at reasonable prices. But many companies are still not using VoIP because they think it is still too expensive. The reality is that IP telephony offers robust functionality at an affordable price. In fact, it is more economical than conventional phone systems. And, with the advent of hosted pbx systems, businesses can utilize the same technologies to reduce expenses.
Hosted PBX provides all the features and benefits of a traditional PBX. And, hosted pbx can be used to provide unified communications for small businesses and companies with a few dedicated IP telephony lines. A hosted pbx system provides robust IP telephony along with unified messaging, unified communications, voice mail, conference calling, IVR, video conferencing, and more. A hosted pbx system provides all the functionality of a traditional PBX business phone system. IP Telephony can be integrated with desktop software to create a unified communications interface for unified communications.
One of the advantages of VoIP is seamless integration with other applications.
There are several applications that can be integrated with telephony services such as video conferencing, workforce management, customer relationship management (CRM), sales, and more. With the addition of gateways, data can be exchanged between various applications and services without requiring additional investments. Gateways are also a gateway for voice traffic to and from Internet servers. With gateways, traffic from VoIP phones can be switched seamlessly over to other applications and services.
The biggest advantage of hosted VoIP pay is the cost of maintaining the PBX infrastructure. This is a big cost savings since switching over from a conventional Pbx to a virtual PBX saves around 50%. Virtual pbx software enables organizations to reduce their infrastructure costs by providing virtual PBX solutions. Virtual pbx reduces telephony costs by implementing innovative communication technology. Several virtual pbx softwares have been designed to support the functionality of various communication standards such as EDOC, ISDN, GPRS, ATM, and VoIP etc.
Hosted VoIP pbx systems use an application server to help in the smooth functioning of the business. The application server is responsible for performing tasks like receiving, handling, and storing calls received on an IP-PBX phone. These IP-PBX softwares enable the organization to configure and handle several phone numbers with ease.
An ideal solution is to integrate an application server along with the IP PBX system.
This will provide a complete solution to handle calls with ease and efficiency. The IVR solutions in the VoIP phone system enable agents to easily manage multiple call sets, extensions, and departments. IVR solutions also include automated dialer, extension management, call detail records (CDR), and the ability to view or print the minutes.
Another advantage of a hosted VoIP PBX systems is that it offers scalability at the lowest cost. This is because several small businesses or companies can share one network. The bandwidth and the storage capacity of this kind of solution is scalable up and down as per the needs.
- Unlike the traditional telecom setups, using an IP PBX system does not need any extra equipment such as switches, hubs, or routers.
- In fact, all the required components of a hosted VoIP solution can be made available at minimum cost by the service provider.
- Thus, this makes the IP fax solutions highly cost effective for small and medium scale businesses.